Maintenance plans to fit your budget

CIO Main Street Maintenance Plans go beyond traditional reactive computer service to offer proactive monitoring and optional remediation for your business-critical computer systems. Using sophisticated alerting tools, we can often detect risks before they become problems.

CIO MAINtenance Plans – Essential, Preferred and Elite Maintenance Plan Options
The CIO Main Street Plans keep tabs on your computers, 24 hours a day, 7 days a week. We monitor systems for potential problems and alert you when action is required. When you sign up for one of our CIO Main Street Maintenance Plan(s), we can monitor all of this for you:

Essential

• PC & Mac 24/7 Desktop Monitoring
• Tested (Pre-Installation) PC & Mac Operating System Software Updates
• Monitor (S.M.A.R.T. based) predictive disk failures
• Monitor available disk space
• Cloud Based Anti-virus Services
• Daily Virus and Malware Definition Updates & Scans
• Secure Remote Access via Log Me In Client Portal

Preferred
Includes everying in the Essential Plan, plus:

• Vendor Contact Management
• 3rd Party Software Updates
• Temporary File Cleanup and Registry / Permissions Checks

Elite
Includes everything in the Essential and Preferred Plans, plus

• Mobile Device Management
• 24 / 7 /365 Help Desk Call Center Services
• Server Monitoring and Management

Additionally, we will automatically apply patches for Windows and several other common programs—a service many vendors charge extra for.
CIO Main Street Maintenance service includes monthly / quarterly status reports to keep you appraised of your technology status.

Additional Services
CIO Main Street can help you with a variety of additional services that go beyond our Proactive Services. Additional Services include:

• Hardware and software installation
• Disaster recovery after theft or damage
• Off-site backup storage and management
• External email hosting, filtering, or archiving

Rates
CIO Main Street Maintenance Plans are billed monthly based on the number of servers and desktops or laptops to be monitored. Contact us today for your free quote!